All in all, this was a really strange bug on Bungie’s end and I really hope it’s the last time we see this kind of error. Since this was an isolated incident (from internal data that has been verified that we cannot disclose), we cannot provide any more public details at this time.” Image: BungieĬyanSolar has also confirmed that they got all of the lost items back, including weapons, armor, and seasonal progress. When asked if she can share more details on why it happened, she replied “We cannot disclose info related to a player issue when it is a unique situation like this. Ruppert also confirmed that this was “isolated and does not pose a threat to other players”. "No concerns this is going to happen again" /dK5gxDCQxe “We appreciate your patience and thank you for your help as we worked on a solution!”īungie has responded to this situation and says they were able to deploy a "one-time fix to restore the character" and the team didn't find "evidence that other accounts or characters were affected". “While we understand that players would like to be able to restore deleted characters whenever they’d like, this was an extremely complicated process that required a variety of teams and numerous hours to implement for a single account, but feedback for this feature has been noted. Because this was a unique situation, we were able to come up with a one-time fix to restore the character,” the response reads. “Morning! We’ve got an update: Multiple teams dove into this and we did not uncover any evidence that other accounts or characters were affected. Read more: Footage Shows Destiny 1 Running On PC Via EmulationĪ few hours later, Destiny 2’s community manager Liana Ruppert responded to the thread, shedding some light on this whole situation that it was indeed real and not something that was done manually on the player’s end. “The character is back but Bungie is still testing if the fix fully worked,” the person replied. Fast-forwarding to a day later, Bungie contacted the player privately and started working on restoring the deleted Destiny 2 character, as pointed out in a new update. The thread gained over 900 replies with over 4,000 upvotes in the subreddit with some players didn’t want to start the game for fear of losing their characters too. However, after checking the player’s profile on Wasted on Destiny website, they did have a Titan with over 1,500 hours deleted recently. If you’ve been in the DestinyTheGame subreddit this past week, you’ve probably seen a thread by a Reddit user CyanSolar where they lost one of their characters in Destiny 2 that had over 1,500 hours on it, after getting a “Contacting Destiny 2 Servers” notice in-game after the character selection screen.Īt first, many users didn’t believe this to be real as it happened too often where some player would manually delete their characters just to stir up the community.
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